Your satisfaction is our priority. Learn about our shipping and return policies.
Orders over $500
1-2 business days
Hassle-free returns
Full coverage
Shipping Method | Delivery Time | Cost |
---|---|---|
Standard Ground | 5-7 business days | $15 (Free over $500) |
Express Shipping | 2-3 business days | $35 |
Next Day Air | 1 business day | $75 |
International | 7-14 business days | Calculated at checkout |
We offer a 30-day return policy on most items. To be eligible for a return, your item must meet the following conditions:
Email ingostadtinc@gmail.com with your order number and reason for return
We'll provide a Return Merchandise Authorization (RMA) number within 24 hours
Package item securely and ship to our return center with RMA number visible
Refund processed within 5-7 business days after inspection
All products come with manufacturer warranty ranging from 1-3 years depending on the item. Warranty covers:
If you receive a damaged or defective item:
Our customer service team is here to help with any questions about your order.
Response time: Within 24 hours during business days